Terms of service

Note: this English page is provided for convenience. The Dutch version is the legally binding version.

Below are the terms of service of Convertive Consultancy. The downloadable PDF is in Dutch.

Download Dutch PDF

Article 1. Definitions

1. Convertive Consultancy: The sole proprietorship based in Maarheeze, the Netherlands, registered with the Dutch Chamber of Commerce under number 99117541.
2. Client: The natural person or legal entity entering into an agreement with Convertive Consultancy.
3. Agreement: The arrangement between the parties for the delivery of advisory, project management or consultancy services.

Article 2. Applicability

1. These terms apply to all quotations, services and agreements between Convertive Consultancy and the Client.
2. Deviations from these terms are only valid if agreed in writing.

Article 3. Quotations and formation

1. All quotations are non-binding and valid for 30 days, unless stated otherwise.
2. The Agreement is formed when Convertive Consultancy receives the quotation signed by the Client, or when execution has effectively started.

Article 4. Performance of services

1. Convertive Consultancy performs the services to the best of its knowledge and ability (best-efforts obligation) and does not guarantee a specific commercial outcome.
2. The Client ensures timely provision of all relevant information required for performance of the services.

Article 5. Fees and payment

1. All prices are exclusive of VAT and other government levies.
2. Payment must be made within 14 days of the invoice date.
3. If the payment term is exceeded, the Client is in default by operation of law and Convertive Consultancy may immediately suspend services.

Article 6. Liability

1. Convertive Consultancy’s liability is limited to the amount paid out by its professional liability insurer in the relevant case, increased by the deductible.
2. If the insurer does not pay out, liability is limited to a maximum of the invoice amount for the relevant assignment (for ongoing agreements: limited to the fees of the last 2 months).
3. Convertive Consultancy is never liable for indirect damages, such as lost profits, missed savings or damages due to business interruption.
4. Any claim for damages lapses if it is not reported to Convertive Consultancy in writing within 12 months after discovery.

Article 7. Intellectual property

1. All models, deliverables, reports and advice developed by Convertive Consultancy remain the property of Convertive Consultancy.
2. The Client is granted the right to use these materials internally for the purpose for which they were provided.

Article 8. Confidentiality

1. Both parties are obliged to keep confidential all confidential information obtained from each other in the context of the Agreement.

Article 9. Governing law

1. All agreements between the parties are governed exclusively by Dutch law.
2. Disputes will be submitted to the competent court in the district where Convertive Consultancy is established.

Questions about these terms? Contact .